Most frequent questions and answers

Frequently Asked Questions

General Questions

Towel Talk is an Australian brand offering premium towels, including Egyptian cotton towels and cabana stripe beach towels. We focus on providing high-quality, soft, and durable towels for everyday use and beach adventures.

Our towels are crafted in trusted factories overseas, known for producing fine cotton products, particularly Egyptian cotton.

Shipping & Delivery

Yes, we offer free standard shipping across Australia and New Zealand

Delivery typically takes 5-7 business days for standard shipping.

Currently, we only ship to Australia and New Zealand

Yes, once your order is shipped, you will receive an email with a tracking number so you can monitor the delivery.

Returns & Refunds

We offer a 14-day return policy for unused products in their original packaging

Contact us at support@toweltalk.com.au and we will guide you through the return process.

No, clearance or sale items are non-refundable.

Refunds are processed within 2-3 business days after we receive the returned product.

Product Information

Our towels are made from 100 percent Egyptian cotton, known for its superior softness, absorbency, and durability

– Bath Towels: 70 cm x 140 cm
– Bath Sheets: 80 cm x 160 cm
– Cabana Stripe Beach Towels: 90 cm x 180 cm

Machine wash your towels in cold water and tumble dry on low heat. Avoid using fabric softeners as
they can reduce absorbency.

Egyptian cotton towels are highly absorbent and provide superior softness, but they may take a bit
longer to dry compared to thinner towels

Our Egyptian cotton towels are available in a variety of classic colors. The cabana stripe beach towels feature bold, vibrant stripes perfect for beach days.

A bath sheet is larger than a standard bath towel, offering more coverage and absorbency, making it ideal for those who prefer extra space and comfort.

Orders & Payments

We accept all major credit cards, debit cards, and PayPal.

If your order has not been shipped yet, you can contact us to request changes or cancellations

Yes, we offer digital gift cards that can be purchased online and sent via email.

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