Privacy Policy
1. Information We Collect:
When you visit our website or make a purchase, we may collect the following personal information:
- Personal Identification Information: This includes your name, email address, mailing address, phone number, and payment information.
- Order Details: Information related to the products you purchase, including your billing and shipping addresses.
- Account Information: If you create an account, we store your username and password to facilitate future orders.
- Cookies and Tracking Technologies:: We use cookies and similar technologies to enhance your browsing experience and gather insights on how you use our website.
2. How We Use Your Information:
We collect and use your personal information for the following purposes:
- Order Processing and Fulfillment: To process your orders, handle payments, and arrange for shipping.
- Customer Support: To respond to your inquiries, provide assistance, and improve customer service
- Marketing: With your consent, we may send you promotional emails or newsletters about new products, special offers, or updates
3. How We Protect Your Information:
We prioritize the security of your personal information and take appropriate measures to protect it:
- Encryption: All sensitive payment information is processed securely through encrypted payment gateways.
- Data Security: We store your personal data on secure servers and restrict access to authorized personnel only.
- Regular Monitoring: Our website is regularly monitored for vulnerabilities to ensure your information is safe.
4. Cookies and Tracking Technologies:
We use cookies to:
- Enhance Your Experience: Cookies help us remember your preferences, such as items in your shopping cart or login details.
- Analyze Website Usage: We collect data on how you interact with our site to improve its functionality and user experience.
- Regular Monitoring: Our website is regularly monitored for vulnerabilities to ensure your information is safe.
You can control cookie settings through your browser, although disabling cookies may limit some functionality on our site.
5. Sharing Information with Third Parties:
We do not sell, trade, or rent your personal information to third parties. However, we may share your data with trusted service providers, such as payment processors and shipping companies, to fulfill your orders and manage transactions.
6. Your Rights:
As a customer, you have the right to:
- Access Your Information: You can request a copy of the personal information we hold about you.
- Modify Your Information: If any of your personal details change, you can update your information in your account or by contacting us.
- Request Deletion: You have the right to request the deletion of your personal data, subject to certain legal obligations..
7. Changes to This Privacy Policy:
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page, and we encourage you to review it periodically.
8. Contact Us:
For all inquiries:
call our customer representative | +61 489 907 475
Mon-Sat 09:00 AM – 04:00 AM (AEST/AEDT)
Reach out via email:
support@toweltalk.com.au
TOWEL TALK PTY LTD
ABN: 88681541462